Customer satisfaction

We would like to ensure a high level of quality at all times when it comes to the services that we offer. The best way we can do this is to ask our users what they think about our place, service, facilities, food, etc.

Statements from organisers 2008:

“We’ve had a great time at Klinten. The food was wonderful and your service was first class – you made us feel really welcome. The surroundings are lovely, and so are the cosy rooms. It was a pleasure to be welcomed by Claus who really made us feel at home – you did an excellent job. “
Lone Hauerberg Jensen, Manager of Certification and Test Facility, Boligerne, The Capital Region of Denmark (May 16-17).

On behalf of Solrød Rotary Club I’d like to thank Klinten for a formidably well-organised weekend stay. I’ve heard only praise from our members. They talk a lot about the attention that we experienced from your staff, who were reliable and punctual. The atmosphere at Klinten was very relaxed, and we all felt that we’d been invited to a private function. Your facilities are superb, and we enjoyed our stay enormously.”

Organiser Hans Nielsen, Solrød Rotary Club

“We had a brilliant stay at Klinten! Everything worked perfectly, and our foundation workshop for young managers was a great success. They have 5-15 years of experience of conferences, so believe you me: they’re not easy to impress, but you did it! The food, the surroundings, the place as a whole, and not least the very personal service made us feel relaxed, and the satisfaction your staff obviously got from their job made our two-day stay a success. We felt at home at Klinten right from the first sense of the fireplace till the last goodbye .”
Christian Lauritzen, Director of Human Resources, Radisson SAS, Copenhagen.

Klinten is a member of the association Danish Conference Centres and is therefore evaluated continuously in terms of quality by organisers who book a stay at Klinten. Evaluation forms are handed out to consultants, tutors and people who hold courses at Klinten. In this way we obtain feedback quickly on whether customer satisfaction is as high as it should be or if there are things that need to be corrected. These evaluations are important to Klinten as tools to ensure that you will have a nice stay. The evaluation forms are processed and analysed by the external opinion-research institute ForeSpring. We play no part in this.
Click here and see our test results